This section describes troubleshooting and limitations when working with non-English languages.
- When recording COM, FTP, IMAP, SMTP, or POP3 protocols, the length of the script name is limited to 10 multi-byte characters (21 bytes).
- If you need to use non-English symbols in paths to scripts, scenarios, results, or analysis sessions, make sure to select the appropriate locale in the your machine's Region and Language settings. Script names, however, must be in English.
- The name and path of a scenario cannot contain multi-byte characters. . It is also recommended to use English characters for argument and parameter names.
The GWT DFE extension does not support non-English characters in its classpath.
- If, during recording, non-English characters in the script are displayed as escaped hexadecimal numbers (For example, the string "�=;" becomes "%DC%26"), you can correct this by configuring your browser not to send URLs in UTF-8 encoding. In Internet Explorer, select Tools > Internet Options and click the Advanced tab. Clear the Always Send URLs as a UTF-8 option in the Browsing section.
For more information, use the web_sjis_to_euc_param function described in the LoadRunner Function Reference.
SMTP: If you work with the SMTP protocol through MS Outlook or Outlook Express, the Japanese text recorded in a Vuser script is not displayed correctly. However, the script records and replays correctly.
- This version supports ContentCheck rules in French, German, Spanish, and Italian. The correct language file should be installed according to the system locale.
- The suitable language file can also be copied from the installation disk: ..\lrunner\MSI\setup\international\<lang>\dat\LrwiAedInstallation.xml to the <LoadRunner>\dat directory.
- Uninstalling LoadRunner: LoadRunner fails to uninstall on a Chinese operating system if the LoadRunner installation path contains Chinese characters.
- License Utility warnings. A License Utility dialog box may open when installing a language pack. It will not affect the installation. Close it, and continue installing the language pack.
Certificate warnings. VuGen may issue warnings about certificates when recording a Web - HTTP/HTML script on Windows 2012 R2 and Windows 8.1. This only occurs when you install VuGen on a non-English operating system.
Workaround: Install the language pack for the language of the operating system. Do not delete the certificate after recording.
- Recording Functions: LoadRunner cannot record a Vuser script for certain protocols if the LoadRunner installation is on a Chinese operating system, and the installation path contains Chinese characters.
- LoadRunner Language Pack. While installing the language pack, a warning message may be displayed that the HP LoadRunner Launcher Process is in use.
Workaround: Click Continue to resume the installation.
- LoadRunner Language Pack. If you are working with a LoadRunner language pack, it is recommended that you install it before running LoadRunner for the first time.
- The language pack of .NET Framework needs to be installed to show the localized strings.
- Tutorial scripts. After the language pack installation, all sessions and scripts in \HP\LoadRunner\tutorial will remain in English.
- Menus and toolbars. If you install a LoadRunner language pack after running LoadRunner for the first time, the menus and toolbars may not get translated.
Workaround: Close LoadRunner and delete the following folder from the registry: HKEY_CURRENT_USER\Software\<Folder Name>, where <Folder Name> is the drive on which you installed LoadRunner.
For example, if LoadRunner is installed on the C drive, the registry folder name would be: HKEY_CURRENT_USER\Software\C.Restar t LoadRunner.
- Report Templates in Analysis. If you install a LoadRunner language pack after running LoadRunner for the first time, the Report Templates in Analysis (Reports > Report Templates) may not get translated.
Workaround: Close LoadRunner and copy the files from: <LoadRunner Language Pack CD root>\Reporting to folder <LoadRunner installation folder>\bin\dat\Reporting. Restart LoadRunner.
- Language support. LoadRunner only supports English and the native language of the machine's operating system. For example, if you are using Japanese Windows XP, you can work with LoadRunner in Japanese and in English.
- Installation path. The path in which installation files for LoadRunner are located, and the path in which LoadRunner is installed, can contain only English characters.
- Diagnostics add-in. To use the Diagnostics add-in with Controller on a computer with a non-English operating system the Diagnostics_9.0_8.0_LR_Addin_QCCR1I52206 hotfix should be installed. For further assistance, contact HP customer support.
- .NET Framework 3.5 failure. Installing LoadRunner on a localized machine may result in a failure in the .NET Framework 3.5 installation process, and you will be asked to terminate the installation. This happens because the .NET 3.5 Framework installation attempts to download the Framework Language Pack but fails.
Workaround: Terminate the LoadRunner installation according to the Installation wizard's instructions and invoke the LoadRunner installation again.
- Online Help. The search functionality may not function as expected for strings that contain Chinese/Japanese characters (except Japanese full-width Katakana).
Workaround: Add a half-width space after each character in the search string.
- Online Help. For optimum performance of the online Help, install the latest JRE.
- Japanese characters in Web - HTTP/HTML scripts. If you set the advanced recording option to specify the encoding of an application, and the application uses different character encoding for different pages, then the recording log or script may display invalid Japanese characters. This does not cause any errors in the script replay.
- Non-breaking spaces in Web protocols for Far Eastern languages. A non-breaking space (     `\xA0', etc.) cannot be represented in some Far Eastern locale character sets (in which it is considered a lead byte). Instead, non-breaking spaces are converted to regular spaces (` `, `\x20', etc.), both during script code generation and replay. This may cause replay problems, such as mismatches in length due to eliminating multiple regular spaces.
Workaround: Remove/add space(s) from/to the script so the comparison succeeds or specify regular expressions to avoid the issue.
- Standalone installations. The installation interface of the VuGen and Analysis standalone are in English and not localized.
- Flex AMF call properties. Multibyte symbols in Flex AMF call properties will be corrupted in the script text view.
- rdp_type The rdp_type function does not support native language characters for both record and replay.
- Word Completion. Word completion does not work when Windows is configured to use the Ctrl+Space combination. This is common when using a Chinese keyboard.
Workaround: Select Complete word from the Edit menu. Advanced users can disable Ctrl+Space for Chinese keyboards, by setting the following registry keys:
- [HKEY_CURRENT_USER\Control Panel\Input Method\Hot Keys\00000010]
- [HKEY_CURRENT_USER\Control Panel\Input Method\Hot Keys\00000070]
- ODBC and Oracle-2 Tier protocols. When recording a script in VuGen using the ODBC or Oracle-2 Tier protocols, if you stop the recording while the AUT is still open, VuGen may crash.
Workaround: Close LoadRunner and open the file <LoadRunner installation folder>\dat\protocols\options\script\general.opt in a text editor.
Comment out the following line by adding a semicolon at the beginning of the line: Option=DumpProcesses so it looks like this: ;Option=DumpProcesses
- PDF reports. In Analysis, a PDF report may be generated with unreadable characters if it contains non-English characters.
Workaround: Before you generate the PDF file, change the font in the Report Template that you are using.
- Select Reports > Report Templates.
- Select the template that you want to use.
- In the Detailed Report section, select the Format tab.
- For each UI element in the list, change the font to the desired font that supports the language in which the report is written.