License Errors

Select troubleshooting for the following license errors:

License - Expired

Your LoadRunner license has expired. Please contact customer support to renew it.

You have a time-limited license for your LoadRunner application. Some or all of your license features have expired.

Troubleshooting

  • Check your license information to verify whether your license has expired.
  • Contact customer support to renew your license.

License - Renewal

Your LoadRunner licenses are no longer valid. Contact customer support to renew your licenses.

Troubleshooting

  • Contact customer support to renew your license.

License - Time limit Expired

LoadRunner out of licenses.

You have a time-limited license for your LoadRunner application. Some or all of your license features have expired.

Troubleshooting

  • Check your LoadRunner license to verify which features have expired.
  • Contact customer support to renew your license.

License - Vuser Type Not Licensed

You do not have a license for this Vuser type. Please contact customer support to renew your license.

Troubleshooting

  • Check your license information to verify whether the license currently installed includes the Vuser types that you are trying to use.
  • Contact customer support to obtain a license for this Vuser type, or to inform them that you have a problem trying to run a licensed Vuser type.

License - WAN Emulation

You need a license to use the WAN Emulation feature. Please contact customer support for licensing information.

Troubleshooting

  • Contact customer support for WAN Emulation licensing information.